Privacy Policy for Mia Moja SA

Last Updated: 30 April 2026

1. Introduction

Mia Moja SA ("we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors and clients. This policy explains how we collect, use, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We may collect and process the following types of personal information:

  • Identifiers: Name, email address, physical address, and telephone number.

  • Technical Data: IP addresses, browser types, and cookie-related information.

  • Inquiry Data: Information provided when you contact us via our website or email.

3. Purpose of Processing

We process your information only for the following reasons:

  • To provide and improve our services to you.

  • To respond to inquiries and provide customer support.

  • To comply with legal or regulatory obligations.

  • For legitimate marketing purposes, provided you have given consent where required by law.

4. Principles of Lawful Processing

We adhere to the eight conditions for lawful processing as set out in POPIA:

  1. Accountability: We take responsibility for how your data is handled.

  2. Processing Limitation: Data is processed lawfully and minimally.

  3. Purpose Specification: Data is collected for a specific, defined purpose.

  4. Further Processing Limitation: Data will not be used for unrelated purposes without consent.

  5. Information Quality: We strive to keep your data accurate and up to date.

  6. Openness: We maintain transparency about our data practices.

  7. Security Safeguards: We implement technical and organizational measures to prevent unauthorized access or loss.

  8. Data Subject Participation: You have the right to access and correct your data.

5. Your Rights

As a data subject in South Africa, you have the following rights:

  • Access: To request a copy of the personal information we hold about you.

  • Correction: To request that we update or correct inaccurate information.

  • Deletion: To request the deletion of your personal information where we are no longer authorized to retain it.

  • Objection: To object to the processing of your data for specific purposes, such as direct marketing.

6. Information Security

We take reasonable technical and organizational measures to secure the integrity and confidentiality of personal information. In the event of a data breach, we will notify the Information Regulator and affected individuals as required by Section 22 of POPIA.

7. Contact Information

If you have any questions regarding this policy or wish to exercise your rights, please contact our Information Officer: